Choose your option for your Econowaste service today
As you may know, on the North Shore, Auckland Council is transitioning to a rates-funded rubbish collection system using only Auckland Council supplied wheelie bins. However, we understand that the Council's service may not meet everyone’s needs.
North Shore rates-funded Council services commence Monday 3rd March. At the same time, all new Econowaste services start on Monday 3rd March, so choose your option today!
We've made it easy to update your service now, simply log in to MyAccount to select from the 3 available options
North Shore residents, choose today from three flexible options:
(Your selected option will commence 3 March)
- Option 1: Keep your weekly rubbish service
Council bin too small? Continue enjoying the same reliable weekly collections with no disruptions or changes. We are also offering ONE MONTH'S FREE collections upon payment confirmation. - Option 2: Pay-per-collection – EcoPay!
Need more flexibility? Pay only when you need an extra collection – perfect for busy holidays or extra waste and great pricing. Simply put your bin out when you need and your preferred credit card is charged when your bin is emptied. Prepay for your first collection when you sign up and the next two collections are FREE! - Option 3: Monthly garden waste collection
Convert your bin into a garden waste service for hassle-free monthly collections, helping keep your garden tidy year-round.
To confirm your updated service from 3 March
Simply log in to your Econowaste MyAccount to select from the three available options.
Please check your account holder's email inbox for customised pricing from auckland@econowaste.co.nz.
Frequently asked questions
Do I need a new bin? Can I stay with Econowaste instead?
Your Auckland Council rates-funded bin is included in your property's rates.
If the Council's service is not suitable for your needs, you can absolutely keep your service with us. Simply choose one of the flexible options above and update your service in MyAccount.
How does EcoPay – pay-as-you-throw work?
EcoPay is Econowaste's 100% flexible service that is designed to complement your Council rubbish bin.
There are no ongoing costs with EcoPay and you only pay when you need to put it out for collection.
The best part about EcoPay is that it's super easy to use. There's no booking required, you simply put your bin out on your regular Council collection day and our online system charges your nominated credit or debit card when your bin is collected.
Is EcoPay available for garden waste bins?
Unfortunately EcoPay is not available for garden waste bins.
Bear in mind, our garden waste offer for transitioning Econowaste customers is very competitively priced so take advantage of it now!
Can I pay Council and keep my Econowaste bin?
You are able to use both the Council service and an Econowaste service at the same time. However, you cannot use your Econowaste wheelie bin for your Council rates-funded rubbish collection service.
If you'd like to keep using an Econowaste service, please let us know by choosing one of the options above through MyAccount.
What is rates-funded collection?
Rates-funded collection is an Auckland Council rubbish collection service that is paid for through an annual charge in your property's rates.
Do I have to get a new bin from Auckland Council?
To use Auckland Council's rates-funded service, you will need an Auckland Council branded rubbish bin.
If you don't currently have one, you will need to request one from Auckland Council.
Can I opt out of rates-funded rubbish collections?
No, unfortunately you cannot opt out of Auckland Council's rates-funded collection service.
I've cancelled my service, when will you remove the bin?
If you will no longer have an Econowaste service, we will be in contact to arrange collection of your wheelie bin.
Thank you for your support over the years. We appreciate your patience as we process and carry out bin recollections.